Several years ago we had a geothermal heat and air system installed. We save money now, because the ‘system’ only has to either heat or cool the DIFFERENCE between an underground temperature of 58 degrees F. and whatever the air temperature is. This makes the system not have to work nearly as hard, resulting in less work, less money to pay for it (ignoring the cost of the system or its installation) :0)
Last spring our local caretakers of the system, Air Pro Heat & Air out of Ft. Smith, moved its offices. In the move, our spring check up got lost in the shuffle. They are SO good about calling and arranging times for the checkups that I don’t keep track. I did notice, though, in August that we hadn’t had a check. Our guy came out, made sure we were okay, and we agreed that that would be our ‘winter’ checkup. Since I pay ahead of time for the year, we were one checkup short last year.
I called the office. The nice lady made a note of it.
She called this morning, telling us our guy was in Greenwood, asking if it were okay if he did our spring service check this morning. He is here now.
I reminded him of the payment issue. He remembered, called the office, and confirmed that today’s check is no additional charge, and that we would now receive our yearly bill in the winter.
If you are in the Ft. Smith area, this company is a great one. The guy who does the check greets our dog as if she’s a member of the family. He is easy to get along with, answers and questions we have, fixes any problems. He is very good at working with the system, knows exactly what to look for and make sure all is good.
So – out of the myriad of issues we’ve been dealing with lately, this is ONE THING THAT WENT RIGHT!!!!