I’ve told you that my husband and I are trying to get the lard off and get healthier with the Nutrisystem program. We did this years ago, quitting because my husband was able to order fewer and fewer things he liked due to NS discontinuing his favorites. It’s happening again! :0(
Yesterday I spent a LOT of time contacting NS via email and then chat, trying to find out when the BBQ Pulled Pork lunch would be back in stock. They finally told me that it had been discontinued.
On the website on our previous order, it had said something similar to, “Due to high demand and popularity of this item, it is temporarily out of stock.” To find out this month that it has been discontinued was almost a deal breaker for my husband. He isn’t the most flexible person and doesn’t adapt well. We had a tense hour or so while we tried to figure out what to do. He doesn’t care for many of the lunch choices, so he wanted to eat the alternative “BBQ Seasoned Chicken” for lunch AND dinner. It’s only offered for dinner. We finally decided to order only 4 items for his lunches, order other choices for me to use to make flex meals for us, and then order 20 a la carte BBQ Seasoned Chicken items (having to pay extra) and order a bunch as part of his dinner items, as well. WHEW!
The discontinuing of an item that is out of stock ‘due to high demand and popularity’ doesn’t ring true for me. That seems like stupid business – plus you’re teeing off your customers. I would think a company as large as Nutrisystem could either make a deal with the current supplier, find another supplier who makes this, or figure out a way to make it themselves.
The NS program is expensive, but worth it when you’re trying to make a lifestyle change. To have to buy a la carte because my husband has tried, but doesn’t like a lot of the lunch items is really frustrating.
I will try to contact someone there who might be able to do something about this. I really want to stay on the program. Just a couple of weeks ago, my husband was saying he didn’t see why we couldn’t stay on NS essentially forever – but this was before his choices were being discontinued.
END OF RANT