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THESE ARE ACTUAL COMPLAINTS RECEIVED BY “THOMAS COOK VACATIONS” FROM DISSATISFIED CUSTOMERS:
via Doug Powell via Marsha Koenig
1. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”
2. “They should not allow topless sunbathing on the beach. It was very distracting for my husband, who just wanted to relax.”
3. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”
4. “We booked an excursion to a water park, but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price.”
5. “The beach was too sandy. We had to clean everything when we returned to our room.”
6. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”
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